Frequently asked questions
How ModelPhotoAI works, what each tool costs in credits, and what happens when a generation fails. For per-tool credit costs, see the credit table on the pricing page. Can't find what you're looking for? Contact us.
General
What is ModelPhotoAI?
ModelPhotoAI is a web app that generates on-model fashion photos and short videos from your product images. You upload a photo of a garment or accessory, choose or create an AI model, and the app generates an image of that model wearing your product.
How does the AI generation work?
You upload a clear photo of your product, choose a model, pose and scene, and the image engine (OpenAI gpt-image) generates a new photo of the model wearing it. Images are 1024×1024, 1024×1536 or 1536×1024 pixels. A Dress Model image typically takes 20 to 60 seconds. Videos take longer: usually a few minutes.
What kind of products can I use?
ModelPhotoAI works best with fashion items: clothing, shoes, bags, jewelry and accessories. You can upload flat-lay photos, mannequin shots or any clear product image. Swimwear and lingerie are not supported (see below).
Can I use the generated images commercially?
Yes. Under our Terms of Service you get a perpetual, non-exclusive license to use the images you generate for commercial and personal purposes, such as store listings, social media, ads and print. You must have the rights to the product photos and other files you upload, and you should review every result before publishing it, because AI output can contain inaccuracies.
Read the Terms of ServiceIs there a free trial?
Yes. Every new account receives 100 free credits, and no credit card is required. If you sign up with email and password, verify your email address first; Google sign-in is verified automatically. After that you can start generating right away.
Company & availability
Who operates ModelPhotoAI?
ModelPhotoAI is a company based in Argentina. The service is offered only in Argentina. The service is governed by the laws of Argentina.
Read the Terms of ServiceWhere is the service available?
Only in Argentina. ModelPhotoAI is based in Argentina and offers the service only there.
How do I contact support?
Email us at hello@modelphotoai.com; a person answers. The chat inside the app is an AI assistant, not a person.
Email usCredits & pricing
How do credits work?
Every generation uses credits, and the cost depends on the tool. Dress Model: 8 credits per image. InstaShoot: 10 credits per image. Animate Photo: 10 credits per video without sound, 15 with sound. Motion Capture: 10 credits per video. Model Creator: 2 credits per request, whatever the number of shots. For example, the 100 free credits cover up to 12 Dress Model images at 8 credits each, if every attempt succeeds and you keep every result. Re-generating a result you don't like uses credits again.
See the full credit tableWhat happens if a generation fails?
Credits for failed generations are returned to your balance automatically. In Dress Model, each failed image in a run is refunded on its own, including images blocked by the safety filter. Other tools refund the full cost when the generation fails, and video jobs are refunded if the job fails. A result that completes but that you don't like is not refunded automatically; contact us if you think an output is broken.
Contact usDoes the Free plan include every tool?
Yes. The Free plan can use Dress Model, InstaShoot, Model Creator, Animate Photo and Motion Capture. The paid plans listed on this page differ from Free only in how many credits they include.
How do I buy a paid plan?
Log in, pick a plan on the pricing page and tap Buy: Starter ($10/month, 200 credits), Pro ($20/month, 500 credits) or Business ($50/month, 2,000 credits). We open an email with your plan; we reply with the payment details and add the credits to your account.
See plansHow do monthly and yearly billing work?
Monthly: Starter $10/month, Pro $20/month, Business $50/month. Yearly is 25% less, charged once a year: Starter $7.50/month ($90 per year), Pro $15/month ($180 per year), Business $37.50/month ($450 per year).
Do my credits expire?
No. Credits stay in your balance until you use them.
What happens if I run out of credits?
A generation only starts when your balance covers its cost. To get more credits, buy a plan from the pricing page or email us at hello@modelphotoai.com.
Results & limits
Which garments are not supported?
Swimwear, lingerie and nude or sexualized images are rejected by the image provider's (OpenAI's) safety filter. Those requests fail, and the credits are returned to your balance automatically.
What if I don't like a result?
A generation that completes is not refunded automatically, even if the result isn't what you wanted, and re-generating uses credits again. You can adjust the product photo, pose or scene and try again. If you think an output is broken, contact us and we will review it.
Contact usWhy do I need to verify my email before generating?
Accounts created with email and password must confirm their email address before they can generate. Google sign-in accounts are verified automatically.