Privacy Policy

Introduction

ModelPhotoAI ("we", "us", "our") operates the modelphotoai.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using ModelPhotoAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Data We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

How We Use Your Data

We use the information we collect to:

• Provide, maintain, and improve our AI image generation services

• Process your transactions and manage your account and credits

• Send you service-related notifications and updates

• Respond to your comments, questions, and support requests

• Monitor and analyze usage patterns and trends to improve user experience

• Detect, prevent, and address technical issues, fraud, and abuse

• Comply with legal obligations

Payment Processing (Paddle)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you make a purchase, Paddle collects and processes your payment information, including your name, email, billing address, and payment method details. Paddle's processing of your personal data is governed by Paddle's Privacy Policy.

We receive from Paddle: your name, email address, transaction details (amount, currency, subscription status), and country. We do not receive or store your full payment card details.

Data Sharing

We do not sell your personal information. We may share your data with:

• Paddle.com: Our payment processor and Merchant of Record, for transaction processing and billing management.

• AI Service Providers: Your uploaded images are sent to third-party AI providers for generation processing. These providers process data according to their own privacy policies and data processing agreements.

• Cloud Infrastructure: We use cloud hosting and storage services to operate our platform.

• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

• Right of Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

• Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.

• Right to Data Portability: You can request a machine-readable copy of your data.

• Right to Object: You can object to the processing of your personal data for direct marketing purposes.

• Right to Restrict Processing: You can request that we limit how we use your data.

To exercise any of these rights, please contact us at hello@modelphotoai.com. We will respond to your request within 30 days.

Marketing & Consent

We may send you marketing communications about our products and services only if you have opted in to receive them. You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email

• Contacting us at hello@modelphotoai.com

Service-related communications (such as account notifications, billing updates, and security alerts) are not considered marketing and cannot be opted out of while you maintain an active account.

Cookies

We use cookies and similar tracking technologies to operate and improve our website. These include:

• Essential Cookies: Required for the website to function (authentication, session management).

• Analytics Cookies: Help us understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, tax, or compliance purposes.

Uploaded images used for AI model training may be retained for the duration of your subscription to maintain your trained models. Upon account deletion, all associated images and trained models will be permanently deleted.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@modelphotoai.com